Third-Party Medical Manager Support
From MirrorMed
Vendors List
Where can you get Medical Manager Support? Sage does not have a good reputation for Medical Manager Support.
Here are a list of people who support Medical Manager. SynSeer is the owner and maintainer of this wiki. SynSeer does not endorse any of the vendors on this list. We will do our best to make sure that the companies that are linked here are still alive, that someone answers the phone and the website is up. But that's it. Your mileage will vary. We provide this service because in our experience Third Party support is almost always superior to the support offered by Sage. Sadly, only Sage can provide you with new licenses or modules for Medical Manager, so there is no way to get away from them entirely.
For Vendors
Contact me through fredtrotter.com so that I can add you to the list or give you a wiki account so that you can add yourself!
| Name | Phone | Areas | General Information |
|---|---|---|---|
| SynSeer www.synseer.com | (713)965-4327 | Based in Houston, clients in San Antonio, Austin and Dallas | SynSeer is the company behind this website. We sponsor the MM2MM, FreeB and MirrorMed projects. SynSeer is one of the top companies for Free and Open Source Medical Software support. |
| Patrick E. Bennett, Jr., Computer Consultant www.pebcomputing.com | 209-487-0441 | Northern California, esp. Stockton, Modesto, Sacramento, Manteca, Tracy, Lodi | Providing Linux, Unix, Windows, and The Medical Manager environment
support for Northern California's small businesses. I specialize in full service computer support and consulting for small businesses in Northern California: computer hardware and software sales, software and hardware technical support and troubleshooting, computer and small network installation and setup. Many years experience in The Medical Manager maintenance fundamentals, and environment support, installation, and configuration, including serial terminals, printers, networking, SCO Unix, mlink, modems, tar and Lone-Tar tape backups, etc.. Special expertise in the use of free and open source software integration into The Medical Manager environment to get big jobs done at dramatically lower prices (eg. robust internet gateways, network based terminals and desktop computers, web/email/print/file services, etc.). Author of the "Howto Putty" document for The Medical Manager. |
| Williams Medical Technologies, Inc. www.williamsmedtech.com | (314)225-8915 | Based in St. Louis, MO. We physically support clients in all parts of Missouri, as well as parts of Kansas, Illinois, Arkansas, & Iowa. | Williams Medical Technologies has been successfully supporting users of The Medical Manager practice management software suite for over 20 years starting with version 4.2. Current versions supported are 8.12, 9.10, 9.20, 9.30, 10.10, 10.20, 10.30
In addition, we support Standalone, MSO, and Billing Service versions of The Medical Manager. We can also provide custom reports and DML programming if your practice requires it. We have successfully implemented NPI and Medicare electronic secondary claims on version 8.12 and up. You do not need to upgrade to version 10.30/10.31 to do this. |
| Brexcom Medical Systems brexcom.com | (512)291-5149 | Midland, TX, Austin, TX | Brexcom Medical Systems supports Medical Manager
and has over 10 years experience. We also provide support for SCO Unix based systems and onsite hardware support. Networking, Workstation setup, Printer setup, and troubleshooting are our expertise. We also offer on-line and or telephone support as well. |
| East Coast Medical Billing Consultants, LLC Bob@eastcoastmedical.necoxmail.com | (401)255-9334 | Rhode Island | I currently support 12 Medical Manager Clients (versions 9.2 to 10.3) in Rhode Island and I have interfaced the PCACE – PRO32 software to allow direct transmission for Blue Shield, Blue Cross, Medicare, and Medicaid I have clients using a clearinghouse in CT for United Health and Cigna. This clearinghouse does not charge the providers since they get paid by the insurance companies. |
| Moon Glow Medical Systems nickk1111@embarqmail.com | 419-297-6425 or 419-878-2644 | Northwest Ohio location | Moon Glow Medical Systems, Ltd offers full support for Medical Manager systems running on the SCO UNIX or MS Windows platform. Our services include support for problems with normal operations for all modules, all formatting issues from encounter forms to insurance format files.
Clearinghouse services for NPI primary and secondary compliant electronic claims and well as paper insurance formats for NPI compliant claims. Electronic patient statements through the eTactics 'Patient Payment System' that is extrordinarily effective. We also offer custom reports, hospital, EMR and lab interfaces and add-on products for Medical Manager to move to a virtually paperless environment. Pricing is very competitive and usually on an as-needed basis. Fast and competent service. References upon request. |
| Better Practice Associates,Inc | 812 218-8897 | Home based in Louisville, KY. We service and support clients from central Kentucky, such as Lexington to Evansville, In and a corridor about 100 miles either side of I64. | We have been involved with Medical Manager since 1985 with over 200 installations. Recently we rejoined SAGE as a authorized reseller of both Medical Manager and Intergy. Because we like the local focus and face to face method of support, we don't service clients more than 3 hours away. |
| Salander Office Support (S.O.S.) steve@sos-support.com | 419-849-2626 | Woodville, Ohio | Salander Office Support
(S.O.S.) offers full support of the Medical Manager system under both the Unix and Windows platforms. We work closely with Moon Glow Medical Systems for all Medical Manager needs from clearinghouse services, electronic patient statements, NPI updates for electronic and paper formats, custom report creation, EMR, custom interfaces, and much more. We offer quick and courteous service at a competitive price. References are available upon request. |
| Computer Business Consultants, Inc | 352-242-4899 | Central Florida | Computer Business Consultants has a primary focus on the migrations on the SCO Unix platform of Medical Manager. We are located in the Central Florida area and do provide Nation-wide and International support. Our solutions and services for SCO UNIX platforms include general sales, technical support, education, consulting, and solution provider support programs. From the SCOoffice e-mail server, to the latest OpenServer, to high-end Unixware Servers, we deliver specialized, highly tuned turn-key solutions. |
| Medical Software Associates dhoover@medicalsoftwareinc.com | 800-846-2900 or 423-629-2900 | Offices in Chattanooga TN, Jeffersonville IN & Knoxville TN (Clients in Southern IN, Louisville KY Area, Eastern & Central TN, North GA & North AL) | Medical Software Associates is an unAuthorized Medical Manager support dealer since 1992. We support customers in our general areas as noted, but also some nationwide customers (MI, CO, NY). We service and support Medical Manager customers from v8.12 to v10.XX on both SCO and Windows platforms. We offer EDI services as well as being a full-service Medical Manager support dealer (NPI setup, format maintenance, Report Generator, DML Programming, etc.). We also offer Document Imaging, EMR solutions, Electronic Statements and Claims Management Software. |
| Innovative Office Automations Systems, Inc
Email jerry@innovativeoffice1.com or | 919.942.0931 | Chapel Hill, North Carolina and have supported practices all over North Carolina, South Carolina, and Virginia | We were always known as providing the best support available. Still working with many clients. Customizing The Medical Manager is our strongest point. Custom reports, interfaces, hospital download programs. We can do custom reports even if you don't have a DML license if you are running in SCO Unix or Linux. |
| Office Management Solutions, Inc.
Email John@OMS-Online.com | 813-963-5582 | Tampa Florida | we have been servicing the medical community with support of the Medical Manager software on the Unix platform, nationwide, since 1994. We will work with offices on a contract or non-contract (as needed) basis, and are fully knowledgable on all version of Medical Manager from version 8 to version 10. We also have solutions for any office that is interested in transmitting primary and secondary claims electronically that meet the NPI requirement without having to update the Medical Manager software. |
| MicCon Solutions
Email connie.romano@micconsolutions.com | 281-210-8987 | Houston, TX | With over Fifteen years of IT Consulting experience and an Expertice in the Medical field, we can provide a complete solution for your practice. From network design, Internet connectivity, Medical software solutions, PC hardware installation and support, We Make IT work! |
| Integrated Computer Systems | (304) 744-5566 | West Virginia, Virginia, Ohio, and Kentucky | Integrated Computer Systems, Inc. is a leading provider of billing and information management systems to medical professionals in West Virginia, Virginia, Ohio, and Kentucky. Our team of engineers, programmers, and technicians has provided integrated hardware and software solutions to doctors, clinics, and hospitals since 1988. Integrated Computer Systems is an authorized re-seller and leading support company of The Medical Manger® software. We provide a total systems solution including all hardware, software, and training. Our systems are custom designed to fit the unique needs of your practice. Our Medical Systems include advanced features including: electronic billing, electronic remittance posting, appointment scheduling, and patient collections management. |
| Harmony Healthcare IT email radams@harmonyHIT.com | (574) 258-1044 | Based in South Bend, IN, with offices in Indianapolis, IN and Columbus OH we cover Indiana, Michigan, Illinois, Wisconsin, Ohio and Kentucky. | We deliver strategic planning, tactical execution and day-to-day support for healthcare information technology. Our services help to safeguard patient information, ensure cash flow, and increase productivity. For solo physicians, large healthcare groups, billing services and community health centers, Harmony Healthcare IT delivers support, training, EDI, formatting, conversions, custom programming, analytics and reporting for The Medical Manager software versions 8.12 and higher. We also provide a variety of IT services including data vaulting, server hosting, network engineering and management, telephone system installation, and operating system support. |

